Effective date: June 20, 2026
Draft for attorney review. Not legal advice.
This Privacy Policy explains how PTI Services Inc. ("BidBridge," "we," "us") collects, uses, shares, and protects information when you use the BidBridge platform at [Website URL]. By using the Service, you agree to this Policy.
We use your information to operate and secure the Service; verify claims and link you to the correct counties and properties; display property statuses and send you updates and notifications; enable messaging with counties; maintain activity and audit logs; respond to support requests; and comply with legal obligations.
To make the Service work, the counties you are linked to can see your contact information (such as your name, mailing address, and phone number) and the properties you have claimed with them. This helps counties send redemption checks and notices to the right person. Counties do not see information for properties or counties you are not linked to.
We share information with the participating counties you are linked to, as described above. We may also share information with service providers who help us run the Service (such as hosting and email delivery), under appropriate confidentiality terms; when required by law or to respond to lawful requests; and to protect the rights, safety, and security of users, the public, or the Service. We do not sell your personal information.
We retain account, property, claim, communication, and activity records for as long as your account is active and as needed to operate the Service, maintain historical and audit records, and comply with legal obligations. Because tax sale records are reference information that counties and bidders may need over time, we may retain records after an account is closed. [Confirm your final retention approach with counsel; your scope notes indicate you intend to keep historical records long-term.]
We protect information using encrypted connections (SSL/TLS), encrypted messaging, restricted role-based access, account verification, and other safeguards. No system is perfectly secure, but protecting this information is central to how the Service is built. If we become aware of a breach affecting your information, we will notify you and the relevant parties as required by law.
You can review and update your profile information at any time in your account, and manage notification preferences where available. You may request that we deactivate your account or delete information, though we may retain certain records as described in Section 5 and as required by law. To make a request, contact support@[your-domain]. [If you have users in states with specific privacy laws, your attorney may add the required state-specific rights and disclosures here.]
We use cookies and similar technologies to keep you signed in, remember preferences, and maintain security. You can control cookies through your browser, though some features may not work without them.
If you sign in using a third-party provider such as Google, that provider shares limited account information with us (such as your email and name) so we can create or access your account. Your use of that provider is governed by its own privacy policy.
The Service is intended for adults (18+) and is not directed to children. We do not knowingly collect information from anyone under 18.
We may update this Policy from time to time. We will revise the effective date and, for material changes, may notify you. Continued use after changes take effect means you accept the updated Policy.
Questions or requests about this Policy: support@[your-domain] / 3620 Pelham Rd, Ste 64, Greenville, SC 29615.